🐾 Starter Calm Kit
The Perfect First Step for Anxious Dogs
Is your dog stressed during thunderstorms, fireworks, or when left alone? This starter kit pairs a cozy self-warming bed with a soothing hemp-lavender calming shampoo — the essential duo to help your dog feel safe, clean, and relaxed.
📦 What's Inside:
| # | Product | Why It Helps | Value |
|---|---|---|---|
| 1 | 🛏️ Self-Warming Bed Gray, 19.68"×15.75" |
Round donut design with plush faux fur + PP cotton. Raised edges for security & warmth | $46.99 |
| 2 | 🛁 Calming Shampoo 16 Fl Oz, Hemp & Lavender |
95% natural origin. Soothes and calms while it cleans — hemp seed oil & lavender for a relaxing bath | $29.99 |
| Compare-at Value | $76.98 | ||
| You Pay | $59.00 | ||
| 💰 You Save | $17.98 | ||
✨ How It Works:
| 🛏️ |
Step 1: Create a Safe SpaceThe self-warming nest bed reflects your dog's body heat, creating a cozy, secure environment. The round shape with raised edges mimics the feeling of being cuddled — perfect for anxious dogs who need to feel protected. |
| 🛁 |
Step 2: A Soothing, Calming BathThe hemp and lavender calming shampoo turns bath time into a relaxing ritual. Naturally derived hemp seed oil nourishes skin and coat, while lavender's calming scent soothes your dog as it gently cleans — leaving them fresh, soft, and relaxed. |
🔍 Meet the Products:
🛏️ Self-Warming Bed — Gray
Round nest design with plush raised edges. Self-warming material reflects body heat — no electricity needed. Machine washable. Perfect for small dogs up to 16.5 lbs.
🛁 Calming Shampoo — Hemp & Lavender, 16 Fl Oz
95% natural origin formula. pH balanced for dogs. Free of sulfates and colorants. Hemp seed oil strengthens skin and coat while lavender's gentle scent promotes relaxation during every bath. Honey naturally conditions the coat between washes.
🚚 Shipping Information:
- Ships from: US Warehouse
- Processing: 1-2 business days
- Delivery: 2-5 business days
- Tracking: ✅ Provided
- 🇺🇸 FREE shipping on all US orders
Note: This bundle ships in 2 separate packages for faster delivery. You will receive tracking for both.
🎯 Perfect For:
- 🌩️ Thunderstorm anxiety — A safe retreat during storms
- 🎆 Firework fear — Comfort when loud noises strike
- 🏠 Separation anxiety — Familiar scent and cozy space
- 🐕 Rescue dogs — Building trust in a new home
- 🆕 First-time anxious dog owners — Affordable starter solution
- 🎁 Gift for anxious dog parents — Thoughtful and practical
❓ Frequently Asked Questions
Is the Calming Shampoo a spray or a bath wash?
It's a rinse-off bath shampoo (16 fl oz), not a spray. You lather it into your dog's wet coat during bath time and rinse it out — the hemp and lavender turn bath time into a calming ritual. It's not a leave-on product.
What size dog does the bed fit?
The self-warming bed measures 19.68" × 15.75" and is best for dogs up to about 16.5 lbs — ideal for small breeds, puppies, and cats. For larger dogs, take a look at the Orthopedic Bed in our Senior Comfort Kit.
How often can I use the calming shampoo?
It's a gentle, pH-balanced formula made with 95% natural origin ingredients and free of sulfates and colorants, so it's suitable for regular bathing. Wet the coat, massage in a gentle lather, avoid the eyes and ears, then rinse thoroughly. Always do a quick patch test the first time if your dog has very sensitive skin.
Does the bed need electricity to stay warm?
No — it's "self-warming," meaning the material reflects your dog's own body heat back to them. There are no cords, no batteries, and nothing to plug in, so it's completely safe to leave your dog with it unsupervised.
How do I keep everything clean?
The bed is machine washable — simply wash cold and tumble dry low. The shampoo, of course, helps keep your dog clean and fresh between deeper grooming sessions.
How fast is shipping, and what if it isn't right for us?
This kit ships FREE from our US warehouse in 2 separate packages (for faster delivery), arriving in 2–5 business days with tracking for both. It's backed by our 60-Day Comfort Guarantee — if your dog doesn't love it, we'll refund you in full and cover return shipping.
💰 Compare All Orin Calm Bundles
Find the perfect comfort solution for your dog. Every bundle includes FREE shipping & 60-day guarantee.
| Bundle | Best For | What's Included | Value | Price | You Save |
|---|---|---|---|---|---|
| ✅ Starter Calm Kit (This Product) |
🌩️ Anxious dogs Entry level |
🛏️ Self-Warming Bed 🛁 Calming Shampoo |
$76.98 | $59 | $17.98 |
| Complete Calm System | 😰 Moderate anxiety Our bestseller |
🛏️ Self-Warming Bed 🍽️ Calming Lick Mat 🐕 Calm Collar (4-pack) |
$106.99 | $89 | $17.99 |
| Senior Comfort Kit | 🐕🦺 Senior dogs 7+ Joint & warmth |
🛏️ Orthopedic Bed 🧣 Cozy Dog Blanket 💊 Hip & Joint Chews (60ct) 📖 FREE Comfort Guide (PDF) |
$135.34 | $109 | $26.34 |
| Puppy First Nights Kit | 🐶 New puppies First week home |
🛏️ Bolster Bed 🧣 3 Puppy Blankets 🍼 Puppy Cologne 📖 FREE Guide (PDF) |
$129.97 | $99 | $30.97 |
💡 New to dog anxiety? This bundle is the perfect starting point — affordable, effective, and backed by our 60-day guarantee.
🛡️ 60-Day Comfort Guarantee
If your dog doesn't love this kit within 60 days — full refund. No questions asked.
We pay for return shipping. You have nothing to lose.
🐾 Because every dog deserves to feel calm, safe, and loved.
Questions? Contact us at support@orinnow.com — We reply within 48 hours (usually faster).
🇺🇸 Ships from US Warehouse
FREE shipping on all orders — Delivered in 3-8 business days
🚚 Shipping & Delivery
Fast, reliable, and FREE — because your dog shouldn't wait for comfort.
📦 How Long Will My Order Take?
| Step | Timeframe | Details |
|---|---|---|
| 🕐 Order Processing | 1–3 business days | Orders placed before 4:00 PM EST ship same day |
| 🚚 Delivery (US) | 2–5 business days | Ships from US Warehouse via USPS / UPS / FedEx |
| 📬 Total Delivery Time | 3–8 business days | From order placement to your doorstep |
⚠️ Note: Delivery times are estimates and may vary during holidays, weekends, or due to carrier delays. We appreciate your patience.
💰 Shipping Costs
| Destination | Cost | Carrier |
|---|---|---|
| 🇺🇸 United States (All 50 States) | FREE ✅ | USPS / UPS / FedEx |
📍 We currently ship to the United States only. Every product ships from our US Warehouse for the fastest delivery possible.
📍 Tracking Your Order
- Once your order ships, a tracking number is automatically emailed to you
- You can also track your order in your Orin Calm account
- Tracking updates typically appear within 24 hours of shipment
- Please allow 1-2 business days for tracking to activate after receiving your confirmation email
🛡️ Delivery Guarantee
If your order doesn't arrive within 10 business days — we will reship it FREE or refund you in full.
No questions asked. Your peace of mind is our priority.
📦 Damaged or Faulty Item?
📧 Contact us at support@orinnow.com within 48 hours of delivery with photos, and we will assist you immediately with a replacement or refund.
⚠️ Important Notices
- Orders in transit are NOT eligible for refunds until delivery is attempted
- Please verify your shipping address before placing your order — we are not responsible for delays caused by incorrect addresses
- We are not responsible for delays caused by weather, carrier issues, or force majeure events
- If a package is returned to us due to an incorrect address, the customer is responsible for reshipment costs
❓ Frequently Asked Questions
Where do you ship from?
All orders ship from our US Warehouse for the fastest delivery possible.
Do you ship to Alaska and Hawaii?
Yes! We ship to all 50 US states with FREE shipping.
Do you ship to PO Boxes?
Yes, USPS delivery supports PO Boxes. UPS and FedEx may require a physical address.
Can I change my shipping address after ordering?
Contact us at support@orinnow.com within 2 hours of placing your order. Once processed, addresses cannot be changed.
My tracking hasn't updated. What should I do?
Tracking may take 24-48 hours to activate. If no update after 3 business days, contact us and we'll investigate immediately.
🐾 Because your dog's comfort can't wait.
Questions? Contact us at support@orinnow.com — We reply within 24 hours.
🛡️ 60-Day Comfort Guarantee
If your dog doesn't love it within 60 days — full refund. No questions asked. We pay for return shipping.
You have nothing to lose.
🔄 Returns, Refunds & Comfort Guarantee
Your satisfaction — and your dog's comfort — is our top priority.
🛡️ Our 60-Day Comfort Guarantee
We believe in our products so much that we back every purchase with a 60-Day Comfort Guarantee. Here's how it works:
| Situation | What You Get | What You Do |
|---|---|---|
| 🐕 Your dog doesn't love it | Full refund + FREE return shipping | Contact us within 60 days of delivery |
| 📦 Item arrived damaged | Replacement or full refund + FREE return shipping | Contact us within 48 hours with photos |
| ❌ Wrong item received | Correct item reshipped or full refund + FREE return shipping | Contact us within 48 hours with photos |
| 🔄 Changed your mind | Full refund + FREE return shipping | Contact us within 60 days of delivery |
📋 Return Policy Details
✅ Eligible for Return
- Items returned within 60 days of delivery date
- Items in original packaging (if possible)
- Items that are unused or gently used (we understand dogs need to try things!)
- Items with proof of purchase (order number or email)
❌ Not Eligible for Return
- Orders in transit (not yet delivered)
- Items returned after 60 days from delivery
- Items damaged by misuse or accidents (not manufacturing defects)
- Items without proof of purchase
- Digital products (PDF guides) once downloaded — unless defective
🔄 How to Return an Item
| Step | Action |
|---|---|
| 1️⃣ | Contact us at support@orinnow.com with your order number and reason for return |
| 2️⃣ | We will review and approve your return request within 24-48 hours |
| 3️⃣ | Once approved, we will send you a prepaid return shipping label (we pay for return shipping!) |
| 4️⃣ | Pack the item securely and attach the prepaid label |
| 5️⃣ | Drop off at any USPS/UPS/FedEx location — no cost to you |
| 6️⃣ | Once we receive the item, your refund will be processed within 3-5 business days |
💡 Tip: Keep your tracking number! We recommend taking a photo of the package before dropping it off.
💳 Refund Timeline
| Stage | Timeframe | Notes |
|---|---|---|
| Return request review | 24-48 hours | We reply to every email |
| Return shipping (you to us) | 3-7 business days | Depends on your location |
| Refund processing | 3-5 business days | After we receive the item |
| Refund appears in your account | 5-10 business days | Depends on your bank/credit card |
| ⏱️ Total time (worst case) | ~15-20 business days | From request to money back |
⚠️ Note: Refunds are issued to the original payment method. We cannot refund to a different card or account.
📦 Damaged or Incorrect Items
🚨 Important: Act Fast!
If your item arrived damaged, defective, or incorrect, contact us within 48 hours of delivery with clear photos.
📧 Email: support@orinnow.com
📸 Please include: Order number + photos of the damage + photo of the packaging
For damaged/incorrect items, we will:
- ✅ Reship the correct item at no cost, OR
- ✅ Issue a full refund including original shipping, OR
- ✅ Offer store credit with a 10% bonus for your patience
⚠️ Important Notices
- Orders in transit are NOT eligible for refunds until delivery is attempted
- Delivery times are estimates and may vary due to holidays, weather, or carrier delays
- Return requests must be approved before sending any item back — unauthorized returns will not be accepted
- We are not responsible for delays caused by incorrect shipping addresses provided by the customer
- If a package is returned to us due to an incorrect address, the customer is responsible for reshipment costs
- Digital products (PDF guides) are non-refundable once downloaded unless defective
❓ Frequently Asked Questions
Do I have to pay for return shipping?
No! We pay for return shipping on all eligible returns within 60 days. We will send you a prepaid label.
Can I return a used item?
Yes — we understand your dog needs to try the product! As long as it's within 60 days and not excessively damaged, we'll accept it.
What if I lost the original packaging?
No problem! Use any secure box or envelope. Just make sure the item is protected during shipping.
How will I receive my refund?
Refunds are issued to your original payment method (credit card, PayPal, etc.). Please allow 5-10 business days for it to appear in your account.
Can I exchange instead of refund?
Yes! Contact us at support@orinnow.com and we'll arrange an exchange for the same or different product.
What if my dog destroyed the item?
If the item was defective (not destroyed by the dog), we'll replace it. If your dog chewed through a non-chew item (like a bed), that's not covered under warranty — but contact us and we'll see what we can do!
📧 Need Help?
We're here for you and your dog.
We reply within 24 hours — usually much faster!
🐾 Because your dog's happiness is worth the guarantee.
Orin Calm — Because every dog deserves to dream sweet dreams.
